KriyaOS
An AI business-agent platform that turns missed messages into booked appointments — across WhatsApp and web chat, in 12+ languages, grounded in each business's own knowledge.
The challenge
Service businesses lose revenue to missed messages and after-hours booking requests. KriyaOS needed an agent that could hold a real conversation, answer from a business’s own knowledge, and actually write to the calendar — across channels and languages — without a brittle prompt-chain.
What we built
A multi-agent orchestration layer with grounded retrieval over business documents, tool-calling into Google Calendar with availability checks, and a configurable brand voice. Every capability sits behind an eval harness so quality is measured, not hoped for.
How it ships
Continuous evaluation gates every deploy. Conversations are observable end to end, latency is budgeted per turn, and the whole system runs on a pipeline that lets the KriyaOS team ship daily with confidence.