KriyaOS
An AI business-agent platform that turns missed messages into booked appointments across WhatsApp and web chat, in 12+ languages, grounded in each business's own knowledge.
Agent runtime for independent businesses
The challenge
Service businesses lose revenue to missed messages and after-hours booking requests. KriyaOS needed an agentic operating layer that could hold real conversations, answer from each business’s own knowledge, and safely write to the calendar across channels and languages.
What we built
A production multi-agent system with intent routing, grounded retrieval over business documents, tool-calling into Google Calendar, availability checks, handoff controls, and configurable brand voice. We designed the orchestration so each step is observable, testable, and recoverable.
How it ships
Continuous evaluation gates every deploy. Conversations are traced end to end, latency is budgeted per turn, and the deploy pipeline keeps prompt, retrieval, and tool behavior under regression checks so the team can ship agent updates with confidence.
Agentic systems, not chatbot demos.
Multi-agent routing for booking, FAQ, qualification, escalation, and follow-up flows.
Knowledge-grounded responses with retrieval, source control, and hallucination checks.
Calendar and CRM tool-calling with guardrails around availability, confirmation, and retries.
Eval-driven releases that test conversation quality before production traffic sees changes.